An update has been revealed for the legal battle between Disney and a grieving widower who filed a wrongful death lawsuit against the House of Mouse. After strong backlash over Disney’s initial move, the case will now go to trial without any resistance.
Disney has recently come under fire after widespread media coverage of Jeffrey Piccolo’s lawsuit against the company. The lawsuit was filed after Piccolo’s wife died in 2023 after dining at a restaurant at the company’s Disney Springs resort in Orlando. Piccolo claims that he and his wife, Kanokporn Tangsuan, who was allergic to dairy and nuts, were reassured by staff at the restaurant, Raglan Road Irish Pub, that her food was specially prepared to be allergen-free. Tangsuan suffered an allergic reaction and died shortly after eating.

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Piccolo is seeking at least $50,000 in damages, plus additional compensation for pain and suffering, loss of companionship, and financial expenses related to the loss. The lawsuit argued that the lawsuit should be dismissed and settled out of court. It was argued that the terms and conditions Piccolo agreed to when he signed up for a Disney+ trial in 2019 included an agreement to arbitrate all disputes with the company. This legal tactic has drawn heavy criticism of Disney on social media, and according to Deadline, the House of Mouse has now confirmed that it will not arbitrate the case. Disney is reportedly currently filing the formal waiver-withdrawal request in court.
At Disney, we are committed to putting humanity above all other considerations.
“At Disney, We strive to place humanity above all other considerations,” reads an official statement written by Disney Experiences Chairman Josh D'Amaro. “With circumstances as unique as these, we believe this situation warrants a sensitive approach to expedite a resolution for the family who has experienced such a painful loss. Therefore, we have decided to waive our right to arbitration and take the matter to court.”

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Piccolo will have his day in court
Piccolo's attorney, Brian Denney, had been harshly critical of Disney's initial move to arbitrate the case under the terms and conditions of a five-year-old streaming service. Denney further described the move as “so shockingly unreasonable and unjust that it shocks the judicial conscience.”
“[Walt Disney Parks and Resorts] “is explicitly seeking to prevent its 150 million Disney+ subscribers from bringing a wrongful death lawsuit against it in front of a jury, even though the facts of the case have nothing to do with Disney+,” the lawyer said, noting that the idea was “absurd.”
It remains to be seen how the case will end, but Piccolo will have his day in court, likely thanks in part to the outpouring of public support he has received.
Source: Deadline